Warranty
This warranty certificate is issued by Professional Kitchen & Cabinetry Pty Ltd ACN 662 570 096 to the original purchaser of the workmanship and warranted products (defined below). This warranty certificate (warranty) is in addition to any statutory rights or remedies you may have.
7 Years of workmanship warranty
Professional Kitchen & Cabinetry warrants to the original purchaser that the purchased product will be free from defective workmanship. This warranty only applies if the purchased products are properly maintained and used for normal domestic use. The warranty applies for a period of 7 years from the installation date of the purchased products. If Professional Kitchen & Cabinetry is liable under the warranty, will at its option, either:
- Arrange repair of the defective workmanship; or
- Arrange replacement of the part required due to defective workmanship.
If a warranted product effected by the defective workmanship is no longer available, Professional Kitchen & Cabinetry, in its absolute discretion, may replace the warranted product with a substituted item which would be as close as possible in dimension / function and colour, however Professional Kitchen & Cabinetry will not guarantee that the replacement item will be exactly the same in all aspects when compared with the original item.
Manufacturer product warranty
This warranty covers the following products which are covered by the manufacturer’s
warranty at time of purchase;
MANUFACTURERS PRODUCT
Internals (carcase only)
Doors
Panels
Drawer Fronts
King Slide Hardware & Accessories
Blum Hardware & Accessories
LED Lighting
Other Accessories Supply & Installed
YEARS WARRANTY
7 Years
7 Years
7 Years
7 Years
3 Years
Lifetime
1 Years
1 Years
If the defective product falls under the manufacturer’s warranty, Professional Kitchen & Cabinetry will, at its option, either:
- Arrange repair of the defected warranted product by the manufacturer; or
- Arrange replacement of the defective warranted product by the manufacturer.
If a warranted product is no longer available and cannot be repaired, the manufacturer, at
its absolute discretion, may replace the warranted product with a substituted item which
would be as close as possible in dimension / function and colour. The manufacturer
however, cannot guarantee that the replacement item will be exactly the same in all
aspects when compared with the original item.
Exclusions
This warranty is null and void if any person, other than a Professional Kitchen & Cabinetry authorised representative installs, repairs or alters the warranted products without the prior consent of Professional Kitchen & Cabinetry. This warranty does not apply in relation to any damage to the warranted products caused by any of the following;
- Wear and tear suffered through normal use or damage caused by impacts or accidents;
- Use of inappropriate chemicals;
- Mistreatment, negligent use or misuse;
- Insufficient or improper care (including inappropriate use of cleaning products);
- Fading, discolouration or damage caused by exposure to intensive or excessive light including ultra violet light, moisture or heat (including excessive steam on doors, panels, drawer fronts and cabinets);
- Alterations, modifications or use of the Warranted Products which is beyond or inconsistent with the supplied product instructions and which has not been authorised by Professional Kitchen & Cabinetry; or over exposure to heat or water.
- Professional Kitchen & Cabinetry will not, under any circumstances, be liable for indirect, special or consequential loss or damages (such as loss of use, inconvenience, loss or damage to personal property). In no event shall the Professional Kitchen & Cabinetry liability, under this warranty for a warranted product, exceed the purchase price of that warranted product or its replacement. Professional Kitchen & Cabinetry’s goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- The warranty is personal to the original purchaser of the warranted products and cannot be assigned or transferred, including to any subsequent purchaser of the property upon which the warranted products are installed. Professional Kitchen & Cabinetry reserves the right have any alleged faulty product inspected by an authorised Professional Kitchen & Cabinetry representative prior to any claim being processed. If the inspection reveals that this warranty does not apply, then the customer must pay a $200.00 inspection fee.
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